Privacy Policy
Introduction
Plains & Palms Safari (“we,” “us,” or “our”) is a specialized tour agency dedicated to curating immersive safari and beach experiences in Kenya and Tanzania. Serving a global clientele with a primary focus on travelers from the United States, we are committed to maintaining the highest levels of privacy and data protection. This Privacy Policy clarifies how we collect, process, and safeguard your personal information as you browse our offerings and book your Kenya, Tanzania or Zanzibar experiences.
Information We Collect
To provide our high-end safari and coastal experiences, Plains & Palms Safari collects specific information necessary for trip planning, safety, and legal compliance. This data is essential for managing bookings across Kenya, Tanzania or Zanzibar and maintaining clear communication with our mostly US-based travelers.
- Identity & Travel Details: We collect your full name, nationality, date of birth, and passport information required for park permits and flight manifests.
- Contact Records: Email address and phone number for itinerary coordination and safety updates.
- Logistics & Health: Dietary preferences and emergency contact details to ensure your comfort in the wilderness.
- Financial & Technical Data: Secure payment processing details and website usage information.
How We Use Your Information
Service Delivery
We utilize your personal data to facilitate safari bookings, arrange private ground transportation across Kenya, Tanzania and Zanzibar, and confirm lodge reservations. This processing is essential for Contractual Necessity to ensure your immersive travel experience is delivered as agreed.
Communication
We use your contact details to send crucial travel itineraries, boarding vouchers for internal flights, and safety updates regarding your Kenya, Tanzania or Zanzibar tour. With your explicit consent, we may send newsletters highlighting seasonal Great Migration dates or exclusive Kenya, Tanzania or Zanzibar beach resort promotions.
Legal Compliance
Plains & Palms Safari is bound by various Legal Obligations, including Kenya, Tanzania or Zanzibar tourism trade regulations and international financial transparency laws. We may process and share data to comply with tax filings, anti-money laundering statutes, and lawful requests from government authorities in both the US and Kenya, Tanzania or Zanzibar.
Site Optimization
We analyze anonymized usage data to evaluate how our mostly US-based clients navigate our safari offers. This allows us to improve our digital interface and ensure our booking platform is as seamless and restorative as the coastal escapes we curate.
Data Security & Storage
We implement a variety of technical and physical security measures to ensure the safety of your personal information. Our protocols are specifically tailored to secure sensitive travel data moving between the United States and our operational centers in Kenya, Tanzania or Zanzibar.
- Encryption: Data transmitted between your browser and our servers is protected using high-grade SSL encryption, ensuring booking details remain confidential during international routing.
- Physical Infrastructure: Our Florida office maintains strict access controls and secure on-site storage for passports and flight manifestos.
- Compartmentalized Access: Information is only available to certified staff members who are directly managing your specific safari itinerary or coastal stay.
We store information only for as long as required by East African travel mandates and US financial record-keeping laws before secure disposal.
Your Rights & Choices
Right to Access
You have the right to request copies of the personal information we hold about you. This includes details on how we process your data for safari bookings, coastal tours, and marketing communications.
Right to Rectification
If you believe any information we hold is inaccurate or incomplete—such as your dietary requirements or passport details for Kenyan park permits—you have the right to request a correction.
Right to Deletion (Right to be Forgotten)
You may request the deletion of your personal data when it is no longer necessary for our operations. Please note that we may be legally required to retain certain records for tax, audit, or safety reasons pertaining to Kenyan travel laws.
Right to Object or Restrict
You have the right to object to the processing of your data for direct marketing. You can also request that we restrict processing while we verify accuracy or investigate legal claims.
US Resident Rights
Depending on your state of residence (e.g., California), you may have additional rights to know what segments of data are collected, to opt-out of the sharing of information for cross-contextual advertising, and to non-discrimination for exercising your privacy rights.
Cookies & Tracking Technologies
Plains & Palms Safari uses cookies, web beacons, and similar tracking technologies to enhance your experience and analyze how our website is used. These tools allow us to recognize your browser, remember your preferences, and track user interaction with our safari and beach tour offerings.
Specifically, for our primarily US-based audience, we utilize third-party analytics and marketing tracking to measure the effectiveness of our marketing campaigns and to optimize the safari booking process. By monitoring which itineraries and destinations generate the most interest, we can refine our digital experience to better serve travelers seeking immersive Kenyan, Tanzanian or Zanzibar adventures. Tracking technology helps us ensure that our booking systems are efficient and that our marketing efforts are reaching the right travelers at the right time. You can choose to disable cookies through your browser settings, though this may limit your ability to access certain features of our secure booking environment.
How We Share Information
To facilitate your Kenya, Tanzania, Zanzibar-focused safari and beach experiences, we disclose specific components of your information to trusted third-party partners. These disclosures are essential for the fulfillment of your travel contract and the safety of your journey.
Safari Lodges & Accommodations
We share your identity, contact details, and specific travel preferences with safari camps, lodges, and coastal resorts in Kenya, Tanzania or Zanzibar to manage your reservations, guest services, and security protocols.
National Parks & Conservation Authorities
Relevant personal and passport information is provided to the Kenya Wildlife Service (KWS) and local community conservancies to secure required park entry permits, adventure activity licenses, and conservation fee compliance.
Regional Airlines & Transport Services
For internal bush flights and coastal transfers, your passport and itinerary data are shared with domestic charter airlines and professional ground transfer partners to ensure logistical safety and manifest accuracy.
Changes to This Policy
We may update this Privacy Policy from time to time to account for changes in our safari operations across East Africa, evolving travel regulations, or new data protection requirements in the United States, Kenya, Tanzania or Zanzibar. When we make material changes, we will notify you by posting the updated policy on our website and revising the 'Last Updated' date below. We encourage you to review this policy periodically to stay informed about how we are protecting the personal information we collect.
Last Updated: March 15, 2026
Contact Us About Privacy
We at Plains & Palms Safari value your trust above all. If you have any questions about this Privacy Policy, our data practices, or your rights regarding your personal information, please reach out to us. We serve our American travelers and international guests with the same transparency we provide during our safari journeys.
Mailing Address
Plains & Palms Safari
8910 Miramar Parkway, Suite 200C
Miramar, FL 33025
United States
Privacy Inquiries
info@plains-palms-safari.com
+1 (754) 300-6544